March 15, 2011
The vrs CAT Response team is constantly assessing the tragic events still unfolding in Japan.

Asia | Singapore
vrs Insight Asia Pte. Ltd.

The Board of Directors and all Members of the vrs organisation express their sympathies to the people of Japan and wish to convey their condolences to those who have lost their loved ones and colleagues.

The vrs CAT team, led by our Regional Director Asia Pacific, Mr Nehemiah Neo, is constantly re-assessing the devastating tragedy that is still unfolding in Japan. Together with our local partners, the vrs CAT team is closely monitoring the situation and, when appropriate, local capabilities will be reinforced with an international team of multi-disciplinary engineers, in addition to the support of experienced adjusters from vrs offices around the world.

The ongoing threat of a radiation crisis, continued intermittent aftershocks and the lack of infrastructure means that our local partners cannot enter the worst hit north-eastern regions for the time being. At present local staff are beginning investigations into losses in the areas of Tokyo, Saitama and Kanagawa prefectures.

Our CAT team has a toll free number in Tokyo which our local and global clients can call to assign new claims.

People with Japanese and English language skills will answer the following


Toll free number +81-345780251

and will be assisting our clients from around the world - please be patient since lines are suffering a lot of congestion. If you have any concerns or would like to assign a claim, please refer to the

vrs CAT Team Coordinators:


Mr Nehemiah Neo

Cell: +65 9818 7238


Mrs Hiroko Okumura:

Cell: + 1-323-697-9843


Mr. Francisco Javier Guardia

Tel: +1 786 7770600 / Cell: + 1 305 2824336


Japan EQ_photo report

We will continue to send out regular bulletins and if you have any additional concerns about the outcome of these tragic events, please do not hesitate to contact us.

vrs Adjusters has new Partners in the US, in the UK and in Ireland.

vrs Adjusters has two new partners in the US, in the UK and in Ireland.

Engle Martin & Associates, Inc. is a leading national independent loss adjusting and claims management provider in the US. The company has 70 offices and 650+ employees and is based in Atlanta, Georgia

QuestGates Limited is a UK leading independent specialist loss adjuster and operates from 14 offices across the UK and in Ireland.